Within Australia
Freight fees are calculated according to weight and postal zone.
Some destinations necessitate higher delivery fees.
There can be substantial charges for freight to more distant or remote locations within Australia.
International
Purchases to destinations outside Australia are subject to higher shipping and handling fees.
We will not be liable for cost or inconvenience transpiring from customs restrictions, import duties and tariffs peculiar to the destination.
The customer must bear all costs and burdens in relation to fees and delays resultant from international orders.
We always endeavour to deliver goods purchased as promptly as is possible so that we may serve our customers again.
The Winelistaustralia team
possess many decades of accumulated experience in the fine wine industry,
we are dedicated to delivering the highest standards of customer service
Customer Hotline
Phone us on 1300 996 891 and we'll respond ASAP
PRIVACY POLICY
Do we collect or retain people's details?
We are committed to the protection of any personal information provided to us.
Aussiewines can only collect or retain the details that are freely provided to us by site visitors.
There are two purposes for which we may invite our viewers and patrons to submit their details.
When making a purchase, to verify the credit card user and to determine a delivery address. We do not see or retain credit card numbers.
These are processed directly by ANZ Bank. We also invite returning patrons to create a username and password,
for the purposes of shortening the checkout process.
Registration to newsletters and informative emails that subscribers may cancel at their discretion.
In the event of a subscription cancellation, email addresses and relevant details are deleted from our records and will not be retained or transferred.
Aussiewines will not copy or disclose, distribute or sell any information collected from our customers to any other parties.
If you suspect or become aware of any unauthorised use of your personal information, we ask that you contact us immediately.
All Information supplied to us by our customers and viewers, is used solely for the purpose that it is given.
Credit cards and security.
Our company does not have access to credit card information at any stage of a transaction.
All Credit card information is entered directly by the customer, into ANZ Bank's Secure Internet Payment Gateway,
which authorises and completes the transaction.
By using this site, you consent to the collection and use of details you provide us, for the express purpose they are given,
in accordance with the terms in this privacy policy.
The Winelistaustralia team
possess many decades of accumulated experience in the fine wine industry,
we are dedicated to delivering the highest standards of customer service
Customer Hotline
Phone us on 1300 996 891 and we'll respond ASAP
ORDERS & DELIVERIES
We process all orders immediately
We do occasionally fall behind on dispatching orders, if we have no stock on hand, if the items are cellared interstate or if there is an abnormally large queue.
It may take a number of days to requisition stock and to organize transit.
If the purchase is made before noon on any business day, and the items are in our warehouse, the shipment is sent out the same day.
Some deliveries may arrive a day or two following the purchase if the destination is near the place of origin,
while some can take a fortnight or more if the journey is distant and remote.
If the address for delivery is within Australia, the goods are most likely to be delivered by national carrier and can reasonably be expected to arrive within 5 to 15 working days.
If you feel that your order has been unreasonably delayed,
please contact us and we will be happy to track your invoice.
Insurance of goods against breakage and mishap
Orders can be insured in full, for a fee of 1%. This is paid by the customer and is exclusive of the stated price of the product. The fee is processed automatically during checkout, and is added to the total bill before being presented for payment.
Changes of vintage
Vintage changes are a daily occurrence, and often come without warning. We take great efforts to provide our customers with the vintages stated on this website, however due to the nature of wine we may need to notify customers of vintage changes or substitutions before we despatch any items.
Disruptions to internet & system failures. E.&O.E.
In the case of network, systemic, IT based, or bank transaction errors, we will make every attempt to deliver to the customer a fair and reasonable outcome. The shopper must be vigilant generally when making purchases through the internet and be wary of it's nature. We take all reasonable precautions in the administration and maintenance of our on-line systems, and advise our site visitors to be prudent, to exercise caution, and to not abuse the service.
WARNING
Under the Liquor Control Reform Act 1998 it is an offence to supply alcohol to a person under the age of 18 years. The penalty exceeds $6,000
It is an offence for a person under the age of 18 years to purchase or receive liquor.
The penalty exceeds $500. Every order placed through this site is scrutinized by an alert team who are vigilant for indications that the purchase may have been made by a minor.
Our practice is to verify the customer or to refund the sale if we have any suspicion that the goods will be received by a person under the age of 18 years.
The dedicated team at Bird in Hand are driven by a determination to grow into one of the world's great wineries. Proprietor Andrew Nugent lives and works among the vines and the winery. Bird In Hand»
Born at Guildford, very near the Houghton Swan Valley wineworks, Dr John Gladstones was an internationally acclaimed scientist who identified the Margaret River in 1965 as being world class for planting vines and growing grapes. Dr Gladstones also played a role in the development of the Frankland River region, Pemberton and Manjimup. Houghton»
Grove Estate became the go to vineyard for esteemed national brands on the hunt for stellar quality Hilltops Shiraz, some very choice parcels of Grove Estate found their way into the winner of the Finest Australian Shiraz Trophy. Immediately identified by early settlers who planted vineyards and made great wine, the Hilltops are renowned for a unique confluence of superior winegrowing aspects. Grove Estate»
By the winner of the 2014 Jimmy Watson Trophy! During his time as chief red wine maker at Hardy's, Stephen Pannell became intmate with many of the greater Adelaide region's most splendid sites. A predominantly Syrah wine with a de rigueur inclusion of good Viognier, all picked off a superior low yielding Adelaide Hills vineyard. SC Pannell»
Charles Cimicky was inspired by his father to take over the reins at the family estate, that's when the good wines started turning into awesome wines. Today, Cimicky is one of the most meticulous winemakers in South Australia. Charles Cimicky»
By one of the most consequential winemakers in the greater Canberra GUI, crafted from Shiraz grown to mature vines at Kyeema, on an elevated granite saddle near Murrumbateman. Reserve Shiraz has enjoyed a series of compelling national trophy wins, including Best Red Sydney Royal Wine Show. Collector»
Tim Knappstein began his apprenticeship under the family owned Stanley Wine Company. Within a decade, Tim had won more than 500 show awards, gold medals and trophies for the premium Leasingham range. Riposte»
There are two superb high altitude sites in Carey Gully and Piccadilly Valley, which yield an extraordinary quality of Sauvignon Blanc. Knappstein take the top cut of each harvest, crushing the fruit for a long cool vinification, treating a batch to the added richness of oak barrel ferments for texture, complexity and weight. Riposte»
Elizabeth is a classic Hunter Valley white which has established itself as one of Australia's benchmark Semillon. Named in commemoration of the first ever visit to Australia by a reigning monarch in 1954, Elizabeth has claimed over fifty trophies and multi gold throughout it's long and illustrious history. Mount Pleasant»
The enthusiastic maritime climes of Martinborough are heaven sent for a style and quality of Sauvignon Blanc to rival the world's finest. Mother nature sets the stage, but ultimately it is the thoughtful viticultural practices of the Palliser Estate team, which ensures a harvest of ripe and intensely flavoured Sauvignon Blanc at every vintage. Palliser Estate»
The quality of Shiraz grown to parched vineyards in Victoria's rugged western districts, has been well known throughout the world of wine since the days of gold rush and early settlement. Taltarni have since established an enviable reputation for vintages of powerfully structured, statuesque red wines, fully exploiting the soft spoken majesty and graceful intensity of Pyrenees Shiraz comes naturally. Taltarni»
Sourced from Neil Steven's Glenoak property at Pokolbin, a scenically undulating site that's planted to a combination of light sand and red clay soils, widely regarded as one of the finest white wine vineyards in Hunter Valley. The oldest block was established circa 1911, the youngest plantings date back to 1965. Tyrrells»
It is an offence in Australia to supply alcohol to a person under the age of 18 years. Severe penalties apply to the supplier.
It is an offence in Australia for a person under the age of 18 years to purchase or receive liquor. Severe penalties apply to the procurer and the minor.
License 36312447